Granting Drive Marketing Access to Your Shopify Store

This guide explains how to allow Drive Marketing to access your Shopify store using Shopify’s Collaborator Access feature.

Collaborator access allows our team to assist with your store without requiring your account password.

1. Open Shopify Settings

Log in to your Shopify dashboard.
Click Settings in the lower-left corner of the screen.

2. Open Users and Permissions

In the Settings menu, click Users and Permissions.

3. Locate Collaborator Accounts

Scroll down to the Collaborator Accounts section.

4. Enable Collaborator Requests

Select Only people with a collaborator request code can send a collaborator request.
Shopify will generate a 4-digit collaborator request code.
Make a note of this code.

5. Send Your Store Information

Send the following information to Drive Marketing:

Your 4-digit collaborator request code
Your Shopify store domain
(Format: yourstore.myshopify.com)

What Happens Next

Once we receive your information, we will connect our Shopify Partners account to your store as a Managed Store and request collaborator access.

You will receive a notification in Shopify to approve the request.